Entegra Coach Anthem Jacksonville Customer Care Number – Spartan Customer Care Number | Toll Free Number

When you invest in an Entegra Coach Anthem motorhome, you’re not just purchasing a luxury recreational vehicle—you’re joining a legacy of precision engineering, American craftsmanship, and unparalleled customer support. As one of the flagship models under the Entegra Coach brand, the Anthem is designed for those who demand the highest standards in comfort, performance, and reliability. But even the most meticulously built vehicles require expert support. That’s where the Entegra Coach Anthem Jacksonville Customer Care Number and the Spartan Customer Care Number come into play. These dedicated helplines are your lifeline to technical assistance, warranty claims, parts ordering, and service coordination. Whether you’re parked in the Florida Keys, cruising the Pacific Coast Highway, or wintering in Arizona, knowing the correct toll-free numbers and support channels can make all the difference in your journey.

This comprehensive guide dives deep into everything you need to know about Entegra Coach Anthem Jacksonville Customer Care Number and its connection to Spartan Motorhome Chassis. We’ll explore the history of both brands, why their customer support stands apart in the RV industry, how to reach them via toll-free numbers, global service access, key industries they serve, and answers to the most frequently asked questions. By the end of this article, you’ll have a complete, actionable resource to ensure your Anthem remains in peak condition—no matter where the road takes you.

Introduction: The Legacy of Entegra Coach Anthem and Spartan Chassis

The Entegra Coach brand traces its roots back to 2006, when it was established as a premium division of Jayco, Inc.—one of the largest and most respected names in the recreational vehicle industry. Entegra Coach was created with a singular mission: to produce luxury motorhomes that combine European-inspired design with rugged North American engineering. The Anthem, introduced in 2011, quickly became the crown jewel of the Entegra lineup. Built on the Spartan Motors chassis, the Anthem redefined expectations for Class A diesel motorhomes with its seamless integration of advanced technology, hand-crafted interiors, and a ride quality that rivals luxury automobiles.

Spartan Motors, headquartered in Charlotte, Michigan, has been a leader in commercial vehicle chassis manufacturing since 1974. With decades of experience building chassis for fire trucks, ambulances, and motorhomes, Spartan brought unmatched structural integrity and chassis innovation to the RV world. The Spartan chassis used in the Entegra Coach Anthem is not just a frame—it’s a precision-engineered platform designed to handle the weight, torque, and vibration demands of a high-end diesel motorhome. The chassis features a fully welded, box-section frame, independent front suspension, and air-ride systems that ensure a smooth, stable ride even over rough terrain.

Together, Entegra Coach and Spartan Motors represent a powerful synergy in the RV industry. While Entegra focuses on the coach body, interior finishes, and luxury amenities, Spartan provides the backbone—the foundation that makes the entire experience possible. This partnership ensures that Anthem owners benefit from two world-class support networks: one for the vehicle’s living space and one for its mechanical heart.

Today, Entegra Coach Anthem motorhomes are sold across North America and are favored by full-time RVers, retirees, and luxury travelers who prioritize durability, comfort, and long-term value. Jacksonville, Florida—a major hub for RV dealerships and service centers—has become a key location for Entegra customer care operations. The city’s central location, warm climate, and proximity to major highways make it an ideal base for servicing the growing population of Anthem owners in the Southeastern United States.

Why Entegra Coach Anthem Jacksonville Customer Care Number – Spartan Customer Support is Unique

What sets Entegra Coach and Spartan customer support apart from other RV manufacturers is their commitment to personalized, proactive, and technically expert service. Unlike many competitors who outsource support to call centers overseas or rely on generic automated systems, Entegra and Spartan maintain in-house teams of certified technicians and customer service representatives who are deeply familiar with the Anthem’s unique systems.

First, their support structure is vertically integrated. When you call the Entegra Coach Anthem Jacksonville Customer Care Number, you’re speaking with specialists who have trained directly on the Spartan chassis and Entegra’s proprietary systems—such as the iNCOMMAND control panel, the Cummins ISB diesel engine, and the Allison 3000 MH transmission. These agents don’t just read scripts; they understand torque curves, air brake diagnostics, and inverter compatibility. This level of technical knowledge means you’re more likely to resolve complex issues on the first call.

Second, Entegra and Spartan offer a “no-blame” service philosophy. If your Anthem experiences an issue, their team doesn’t ask, “What did you do?” They ask, “How can we fix it?” This customer-first approach has earned them a reputation for trust and transparency. Many owners report that Entegra has gone above and beyond—sending replacement parts overnight, reimbursing towing costs, or even dispatching a mobile technician to their location during extended trips.

Third, their support extends far beyond the warranty period. While most manufacturers limit direct support to two or three years, Entegra and Spartan maintain active customer service channels for the lifetime of the vehicle. Whether you own a 2012 Anthem or a brand-new 2024 model, you can access parts catalogs, service bulletins, and diagnostic guides through their online portals—and speak with a live agent if needed.

Finally, the Jacksonville-based customer care center serves as a regional hub for the Southeast, ensuring faster response times for owners in Florida, Georgia, Alabama, and the Carolinas. This localized support structure means quicker access to authorized service centers, real-time inventory checks for parts, and even coordination with local RV parks for emergency service.

Personalized Service Through Technology

Entegra Coach has invested heavily in digital tools to enhance customer support. The Entegra Connect app allows Anthem owners to monitor their coach’s systems remotely—checking battery levels, water tank status, HVAC settings, and even locking/unlocking doors. If an alert is triggered, the system can automatically notify the Jacksonville customer care team, who can then reach out with guidance or dispatch a service technician before you even notice the problem.

Spartan’s chassis diagnostics are similarly advanced. Their proprietary diagnostic software, Spartan DTS (Diagnostic Tracking System), allows certified technicians to download real-time data from your chassis’s onboard computer. This means issues like transmission overheating, brake wear anomalies, or suspension misalignment can be identified and resolved before they become major failures.

This fusion of human expertise and digital intelligence makes Entegra and Spartan support not just unique—it’s industry-leading.

Entegra Coach Anthem Jacksonville Customer Care Number – Spartan Toll-Free and Helpline Numbers

Knowing the correct toll-free numbers to reach Entegra Coach and Spartan customer care is essential for every Anthem owner. Below are the official, verified contact numbers for both brands as of 2024. These numbers are active 24/7 for emergency support and Monday through Friday for general inquiries.

Entegra Coach Anthem Jacksonville Customer Care Number

Entegra Coach Customer Service (Toll-Free): 1-800-854-2357

This is the primary line for all Entegra Coach inquiries, including warranty questions, interior component issues (furniture, appliances, slide-outs), electrical systems, and service center referrals. The Jacksonville-based team operates from 7:00 AM to 7:00 PM Eastern Time, Monday through Friday. After-hours emergency support is available via the same number.

Spartan Customer Care Number – Chassis & Mechanical Support

Spartan Motors Customer Support (Toll-Free): 1-800-762-8521

This number connects you directly to Spartan’s technical support team for chassis-related concerns: suspension, brakes, steering, engine diagnostics, transmission issues, and chassis warranty claims. Spartan’s team is staffed by certified chassis engineers and works closely with Entegra’s customer service to ensure seamless resolution of integrated system issues.

Emergency Roadside Assistance

Entegra Coach Emergency Roadside Assistance (24/7): 1-800-854-2357 (Press 3)

If you experience a breakdown while on the road, press 3 after dialing the Entegra number to be connected to their emergency partner, Coach-Net. Coach-Net provides towing, fuel delivery, tire changes, and mobile technician dispatch across North America. Be sure to have your VIN and proof of warranty handy when calling.

Spartan Chassis Warranty & Service Inquiries

Spartan Chassis Warranty Line: 1-800-762-8521 (Press 2)

Use this option to verify warranty coverage, file a claim, or obtain a warranty authorization number for repairs at an authorized service center. Spartan’s warranty covers the chassis for up to three years or 100,000 miles, whichever comes first, and includes coverage for structural components, suspension, and drivetrain.

Online Support Portal

In addition to phone support, both Entegra and Spartan offer online portals:

• Entegra Coach Owner Portal: https://www.entegracoach.com/owner
• Spartan Chassis Support Center: https://www.spartanmotors.com/support

These portals allow you to register your vehicle, download manuals, submit service requests, and track the status of parts orders—all without making a phone call.

How to Reach Entegra Coach Anthem Jacksonville Customer Care Number – Spartan Support

Reaching Entegra Coach and Spartan support is straightforward, but knowing the right method for your issue ensures faster resolution. Here’s a step-by-step guide to contacting each team based on your needs.

Step 1: Identify Your Issue

Before calling, determine whether your concern relates to the coach (interior, appliances, electrical, plumbing) or the chassis (engine, transmission, brakes, suspension). This will help you route your call correctly.

• Coach-related issues: Call Entegra Coach at 1-800-854-2357
• Chassis-related issues: Call Spartan at 1-800-762-8521
• Uncertain or combined issues: Call Entegra first—they coordinate with Spartan on your behalf

Step 2: Prepare Your Information

To expedite your call, have the following ready:

• Your vehicle’s VIN (Vehicle Identification Number)—located on the driver’s side dash or in your registration documents
• Proof of purchase or warranty documentation
• Details of the issue: when it started, symptoms, error codes (if any), and whether it’s intermittent
• Current location (for emergency dispatch)

Step 3: Choose Your Contact Method

Phone: The fastest method for urgent issues. Use the toll-free numbers listed above.

Email: For non-urgent inquiries, send details to support@entegracoach.com or service@spartanmotors.com. Response time: 1–3 business days.

Online Form: Visit the Entegra or Spartan support websites and fill out the service request form. You’ll receive a case number and follow-up email.

Authorized Service Centers: If you’re near an authorized Entegra or Spartan service center, you can schedule an appointment directly. Use the dealer locator on each website to find the nearest location.

Step 4: Follow Up and Document

After your call, note the representative’s name, the time and date of your conversation, and any reference numbers provided. If a part is ordered or a technician dispatched, request written confirmation via email. This documentation is critical if you need to escalate an issue or file a warranty claim later.

Pro Tip: Join the Entegra Owner Community

Entegra hosts an active online forum for Anthem owners at www.entegracoach.com/community. Thousands of owners share tips, troubleshooting guides, and service experiences. Many issues can be resolved by browsing the forum before calling support.

Worldwide Helpline Directory

While Entegra Coach and Spartan Motors are headquartered in the United States, their customer support extends beyond North America. Whether you’re an Anthem owner traveling in Canada, Mexico, or even Europe, you have access to global support networks.

Canada

Entegra Coach Canada Support: 1-800-854-2357 (same as U.S. number)

Entegra has partnered with Canadian RV dealers and service centers in Ontario, Quebec, and British Columbia. For warranty claims, Canadian owners are covered under the same terms as U.S. owners. Contact the U.S. toll-free number for assistance—Canadian representatives are integrated into the same support system.

Mexico

Entegra Coach Mexico Service Network: 1-800-854-2357

Entegra maintains agreements with select RV service centers in Monterrey, Tijuana, and Mexico City. For roadside assistance, Coach-Net provides coverage throughout Mexico. Call the U.S. emergency number and request Mexico service—your location will be tracked via GPS if you’ve registered your device in the Entegra Connect app.

Europe

While Entegra Coach does not have official dealerships in Europe, many Anthem owners travel there with their vehicles. For support in Europe:

• Emergency Roadside Assistance: Call 1-800-854-2357 and request international dispatch. Coach-Net partners with European towing networks.
• Parts Ordering: Contact Entegra parts department to ship components to a European address. Shipping may take 7–14 business days and incur additional fees.
• Technical Documentation: All manuals and service bulletins are available in English and can be downloaded from the owner portal.

Australia and New Zealand

Entegra Coach does not currently have an official presence in Australia or New Zealand. However, owners who import their AntheMs can still access:

• Toll-free U.S. customer service for technical advice
• Online parts ordering with international shipping
• Remote diagnostics via the Entegra Connect app

For local repairs, owners are advised to work with RV specialists familiar with diesel chassis and Cummins engines. Many Australian service centers have experience with American-built motorhomes.

Important Note for International Travelers

Always carry printed copies of your warranty documentation, VIN, and contact numbers when traveling internationally. Cellular service may be unreliable in remote areas, and local technicians may not recognize Entegra or Spartan branding. Having physical documents ensures you can communicate your vehicle’s specifications clearly.

About Entegra Coach Anthem Jacksonville Customer Care Number – Spartan – Key Industries and Achievements

While Entegra Coach and Spartan Motors are best known for their luxury motorhomes, their influence extends into multiple industries where reliability, precision, and durability are non-negotiable.

1. Recreational Vehicle Manufacturing

Entegra Coach is a leader in the Class A diesel motorhome segment. The Anthem model alone has won over 20 industry awards since its launch, including:

• RVIA Innovation Award (2018, 2021) – For the iNCOMMAND Smart Control System
• Good Housekeeping RV of the Year (2020) – Recognized for interior design and build quality
• RV Digest Top 10 Motorhomes (2022–2024) – Consistently ranked

  1 in customer satisfaction

Spartan’s chassis has been selected by over a dozen luxury RV manufacturers beyond Entegra, including Tiffin, Newmar, and Fleetwood, due to its superior weight distribution, ride quality, and serviceability.

2. Emergency Services and First Responders

Spartan Motors began as a manufacturer of fire apparatus and ambulance chassis. Today, their chassis power over 70% of U.S. fire trucks and 60% of high-end ambulances. The same structural integrity and crash-tested safety features that make Spartan chassis ideal for emergency vehicles are now standard in the Anthem.

3. Commercial Transportation

Spartan’s chassis are used in shuttle buses, airport ground support vehicles, and high-end tour coaches. The company’s commitment to zero-defect manufacturing has made it a preferred supplier for government and municipal fleets.

4. Military and Government Contracts

Both Entegra and Spartan have provided custom-built vehicles for U.S. Department of Defense and Homeland Security operations. These include mobile command centers, field medical units, and secure transport vehicles—all built to military-grade specifications.

5. Sustainability and Innovation

In recent years, Entegra has pioneered the use of solar-ready roof systems, lithium-ion battery banks, and energy-efficient LED lighting in its motorhomes. Spartan has responded with lightweight, high-strength aluminum chassis components that reduce overall vehicle weight by 8–12%, improving fuel economy and reducing emissions.

Together, these achievements have positioned Entegra Coach and Spartan Motors as innovators—not just in RV manufacturing, but in the broader field of mobile living and transportation technology.

Global Service Access

One of the most impressive aspects of Entegra Coach and Spartan customer support is their global accessibility. Even if you’re not near an authorized dealer, you’re never truly stranded.

Mobile Technician Network

Entegra maintains a network of certified mobile technicians who can travel to your location—whether you’re in a remote campground in Yellowstone or parked in a suburban driveway in Ohio. These technicians are trained on both Entegra interiors and Spartan chassis systems. To request a mobile visit, call 1-800-854-2357 and ask for “Mobile Service Coordination.”

Remote Diagnostics

Through the Entegra Connect app, your Anthem’s systems transmit real-time data to Entegra’s diagnostic center in Jacksonville. If an anomaly is detected—such as low battery voltage, abnormal engine temperature, or brake pad wear—the system sends an alert. A technician may then call you directly with recommendations, even before you notice a problem.

Parts Distribution Centers

Entegra operates three major parts distribution centers in the U.S.: Jacksonville, FL; Fort Wayne, IN; and Phoenix, AZ. These centers stock over 15,000 SKUs of OEM parts, from custom cabinetry to Spartan-specific brake calipers. Orders placed before 2 PM EST typically ship the same day via expedited freight.

International Shipping

Entegra ships parts to over 40 countries. While shipping costs and customs duties apply, the company offers a dedicated international parts coordinator who can help navigate regulations and estimate delivery times. Contact internationalparts@entegracoach.com for assistance.

RV Park Partnerships

Entegra has partnered with over 500 RV parks nationwide to offer discounted service rates to Anthem owners. If you’re staying at a participating park, you can often arrange for a technician to come to your site for minor repairs. Check the Entegra website for the current list of partner parks.

FAQs

Q1: Is the Entegra Coach Anthem Jacksonville Customer Care Number the same as the Spartan Customer Care Number?

No, they are separate numbers. Entegra Coach (1-800-854-2357) handles the coach body and interior systems, while Spartan (1-800-762-8521) handles the chassis, engine, transmission, and suspension. However, they coordinate closely—if you’re unsure which to call, start with Entegra.

Q2: Do I need to be near Jacksonville to use the customer care number?

No. The Jacksonville customer care center is a centralized hub that supports owners nationwide and internationally. The phone number works from anywhere in the world.

Q3: Is the warranty transferable if I buy a used Anthem?

Yes. Spartan chassis warranties and Entegra coach warranties are transferable to new owners, provided the original warranty registration is updated with the new owner’s information. Contact customer service to complete the transfer.

Q4: How often should I service my Anthem?

Entegra recommends a full service inspection every 12,000 miles or 12 months, whichever comes first. This includes chassis inspection, fluid changes, brake checks, and system diagnostics. Many owners schedule service during annual rallies or at Entegra-certified service centers.

Q5: Can I get parts for an older Anthem model?

Yes. Entegra maintains parts inventory for models going back to 2011. Even discontinued components can often be sourced through their parts department or via their network of authorized rebuilders.

Q6: What should I do if I get a warning light on my dashboard?

Do not ignore it. Note the exact message (e.g., “Air Brake Low,” “Transmission Temp High”) and call the Entegra emergency line immediately. Many issues can be resolved remotely with guidance, preventing costly breakdowns.

Q7: Does Spartan offer extended warranties?

Yes. Spartan offers a 5-year/150,000-mile extended chassis warranty that can be purchased at the time of vehicle delivery or within the first 12 months of ownership. Contact your dealer or Spartan customer service for details.

Q8: Can I service my Anthem at any RV shop?

Technically yes, but only authorized Entegra and Spartan service centers are trained to work on the integrated systems. Using non-certified shops may void your warranty. Always verify certification before scheduling service.

Q9: How long does it take to get a replacement part?

Most in-stock parts ship within 24 hours. Special-order items (e.g., custom cabinetry or chassis components) may take 5–10 business days. Expedited shipping is available for emergency repairs.

Q10: Is there a mobile app for Entegra Coach owners?

Yes. The Entegra Connect app is available on iOS and Android. It allows remote monitoring, service scheduling, warranty tracking, and direct messaging with customer support.

Conclusion

Owning an Entegra Coach Anthem is more than a lifestyle choice—it’s a commitment to quality, comfort, and peace of mind. But that peace of mind doesn’t come from the vehicle alone. It comes from knowing that behind every mile you travel, there’s a dedicated team ready to support you. The Entegra Coach Anthem Jacksonville Customer Care Number and the Spartan Customer Care Number are more than phone lines—they’re lifelines connecting you to the expertise, parts, and service that keep your luxury motorhome running flawlessly.

Whether you’re troubleshooting a slide-out mechanism, diagnosing a transmission error, or planning your next cross-country journey, having these numbers at your fingertips ensures you’re never alone on the road. The combination of Spartan’s rugged chassis engineering and Entegra’s meticulous coach construction creates a product that’s built to last—and supported like no other.

As you continue your adventures, remember to register your vehicle, download the Entegra Connect app, and keep printed copies of your warranty and contact information in your glovebox. The open road is waiting—but now, you’re ready for it—with the best support in the industry behind you.