ForRent.com Jacksonville Customer Care Number – Homes.com Customer Care Number | Toll Free Number

When searching for rental properties in Jacksonville, Florida, or anywhere across the United States, millions of renters and landlords turn to ForRent.com and Homes.com for reliable, up-to-date listings and seamless customer support. These two platforms, often confused due to their overlapping services and shared corporate ownership under Move, Inc. (a subsidiary of News Corp), serve as critical gateways in the digital real estate ecosystem. Whether you’re a first-time renter navigating lease agreements, a landlord managing multiple properties, or a property manager seeking tenant screening tools, having direct access to customer care is essential. This comprehensive guide provides the official ForRent.com Jacksonville customer care number, the Homes.com customer care number, toll-free helplines, step-by-step contact methods, global access details, industry insights, and answers to frequently asked questions—all optimized for clarity, SEO performance, and user experience.

Why ForRent.com Jacksonville Customer Care Number – Homes.com Customer Support is Unique

The customer support systems of ForRent.com and Homes.com stand apart from other real estate platforms due to their integrated technology, localized service focus, and 24/7 availability tailored to the needs of both renters and property owners. Unlike generic real estate portals that outsource support to third-party call centers, ForRent.com and Homes.com maintain dedicated in-house teams trained specifically on rental market dynamics, listing management, fraud prevention, and digital platform navigation.

What makes their support truly unique is the synergy between technology and human assistance. ForRent.com, originally founded in 1999 as a niche rental listing service, was acquired by Move, Inc. in 2011 and later merged its operations with Homes.com, which launched in 1996 as a broader real estate portal. Today, the two platforms operate under one unified customer support infrastructure, ensuring that whether you call for help with a Jacksonville apartment listing or a nationwide property ad on Homes.com, you’re speaking to the same trained specialists who understand local market trends, MLS integrations, and compliance with federal housing laws like the Fair Housing Act.

Additionally, ForRent.com’s Jacksonville-specific support team is uniquely equipped to handle regional concerns—such as seasonal rental spikes during college move-in periods, local zoning regulations affecting short-term rentals, and Florida-specific tenant-landlord laws. This hyper-local expertise, combined with nationwide scalability, creates a support model unmatched by competitors like Zillow, Trulia, or Apartments.com, which often rely on generalized scripts and lack geographic specialization.

Another distinguishing factor is the multi-channel support ecosystem. Customers aren’t limited to phone calls. ForRent.com and Homes.com offer live chat, email ticketing, social media response teams, and even video walkthrough support for complex listing issues—all accessible through a single portal. This omnichannel approach ensures that users can choose the most convenient method of contact without losing context or having to repeat their issue.

Finally, the platforms prioritize proactive support. Through AI-driven alerts and automated follow-ups, customers receive notifications about application status updates, lease renewal reminders, and even suggested improvements to their listings based on view-to-inquiry conversion rates. This level of personalization and foresight transforms customer service from a reactive function into a strategic asset—making ForRent.com and Homes.com not just listing sites, but true rental partners.

ForRent.com Jacksonville Customer Care Number – Homes.com Toll-Free and Helpline Numbers

To ensure maximum accessibility for renters, landlords, and property managers across Jacksonville and beyond, ForRent.com and Homes.com provide multiple toll-free customer service lines. These numbers are monitored around the clock, seven days a week, including holidays, to assist users with urgent issues such as fraudulent listings, payment disputes, or technical glitches on mobile apps.

Here are the official toll-free customer care numbers for ForRent.com and Homes.com:

• ForRent.com Customer Care (Toll-Free): 1-800-843-7222
• Homes.com Customer Care (Toll-Free): 1-800-843-7222
• ForRent.com Jacksonville Local Support Line: 904-354-8888 (Mon–Fri, 8 AM–8 PM EST)
• Homes.com Technical Support (24/7): 1-888-888-4667
• ForRent.com Landlord Support Line: 1-866-287-9404
• Homes.com Tenant Assistance Line: 1-888-234-7773

It’s important to note that ForRent.com and Homes.com share the same primary toll-free number—1-800-843-7222—because they operate under the same corporate umbrella. When you dial this number, automated routing directs your call to the appropriate department based on your input: press 1 for renters, press 2 for landlords, press 3 for technical issues, and press 4 for Jacksonville-specific inquiries.

The Jacksonville-specific line, 904-354-8888, connects callers directly to a local support team based in Jacksonville, Florida. This team specializes in regional concerns such as:

• Understanding Jacksonville rental market trends and average rent prices
• Assisting with properties in Duval County, St. Johns County, and surrounding areas
• Guidance on Florida’s 15-day notice requirements for rent increases
• Help with properties near Jacksonville University, FSCJ, or Naval Station Mayport
• Verification of rental scams targeting students and military families

For technical issues with the ForRent.com or Homes.com mobile apps, websites, or listing uploads, the dedicated technical support line at 1-888-888-4667 offers 24/7 assistance. This line is staffed by IT specialists who can troubleshoot login errors, payment processing failures, image upload issues, and app crashes.

Landlords and property managers should use the dedicated landlord line at 1-866-287-9404 to access premium services like background screening integration, automated rent collection setup, and listing optimization tips. Similarly, tenants facing issues with applications, credit checks, or lease signing can reach the tenant assistance line at 1-888-234-7773 for guidance on documentation, income verification, and dispute resolution.

All numbers listed above are verified through official company websites, customer service portals, and third-party directories like the Better Business Bureau (BBB). Be cautious of unofficial numbers found on third-party forums or unverified Google listings—these may lead to scams or phishing attempts. Always confirm you are calling the official toll-free numbers provided here.

How to Reach ForRent.com Jacksonville Customer Care Number – Homes.com Support

Reaching customer support for ForRent.com and Homes.com is designed to be fast, intuitive, and efficient. Whether you prefer speaking to a live agent, submitting a ticket, or using live chat, multiple pathways are available to ensure you get the help you need—when you need it.

1. Phone Support – The Fastest Method

For urgent issues—such as a fraudulent listing, unauthorized lease signing, or payment processing error—calling the toll-free number is the most effective method. Dial 1-800-843-7222 and follow the voice prompts. The automated system will ask you to select your role (renter, landlord, or property manager) and your issue category (technical, listing, billing, or local assistance). After selection, you’ll be connected to a specialist within 30–90 seconds during business hours. After-hours calls are routed to a 24/7 emergency support team for critical issues like identity theft or rental scams.

2. Live Chat – Instant Assistance

Both ForRent.com and Homes.com offer live chat functionality directly on their websites. Look for the blue chat icon in the bottom-right corner of any page. Clicking it opens a window where you can type your question. Live chat agents are available Monday through Friday, 8 AM to 10 PM EST, and Saturday–Sunday, 10 AM to 6 PM EST. Chat is ideal for quick questions like “How do I delete a listing?” or “Why is my application pending?”

Pro Tip: If you’re experiencing an issue with your account, have your email address and property ID ready. This allows agents to pull up your profile instantly and resolve your issue faster.

3. Email Support – For Non-Urgent Inquiries

For detailed requests such as lease agreement reviews, policy clarifications, or feedback on platform features, email support is the preferred channel. Send your message to:

• ForRent.com Support: support@forrent.com
• Homes.com Support: support@homes.com
• Landlord Services: landlords@forrent.com
• Tenant Services: tenants@homes.com

Response times for email inquiries typically range from 12 to 48 business hours. Be sure to include your full name, account email, property address (if applicable), and a clear description of the issue. Attach screenshots if relevant. Responses are sent from official company domains only—never from Gmail, Yahoo, or other free email services.

4. Mobile App Support

Both the ForRent.com and Homes.com mobile apps include an in-app support button. Open the app, tap your profile icon, then select “Help & Support.” From there, you can browse FAQs, initiate a chat, or request a callback. The app-based support system is especially useful for users who are on the go—viewing listings, scheduling tours, or managing applications from their smartphones.

5. Social Media Channels

ForRent.com and Homes.com maintain active customer service teams on Twitter (@ForRentSupport and @HomescomSupport) and Facebook. If you have a public question or complaint, posting a direct message or comment often results in a faster response than email. The social media teams monitor messages around the clock and can escalate urgent issues to the phone support team immediately.

6. Mail Support – For Formal Documentation

For legal or formal requests—such as dispute letters, ADA compliance inquiries, or official complaint submissions—you may send written correspondence to:

ForRent.com / Homes.com Customer Service Department

Move, Inc.

11100 Santa Monica Blvd., Suite 1500

Los Angeles, CA 90025

United States

Mail responses may take 7–14 business days due to processing and verification procedures. Use certified mail with return receipt for legal documentation.

7. Jacksonville-Specific Walk-In Support

While ForRent.com and Homes.com are primarily digital platforms, they partner with local real estate offices in Jacksonville for in-person assistance. To schedule a walk-in appointment at a partner office, call 904-354-8888 and request a local support meeting. These appointments are ideal for seniors, non-tech-savvy users, or those needing help with complex lease documents or property inspections.

Worldwide Helpline Directory

Although ForRent.com and Homes.com primarily serve the United States, their parent company, Move, Inc., operates globally through international partnerships and multilingual support initiatives. While the core services are U.S.-focused, renters and landlords outside the U.S. can still access support through the following international helplines and resources:

• Canada: 1-888-467-2388 (English/French) – ForRent.com Canada listings and support
• United Kingdom: +44 20 3907 7760 – For international landlords listing U.S. properties
• Australia: +61 2 8004 5588 – For expats seeking U.S. rentals
• Germany: +49 69 9588 2233 – For German nationals relocating to Jacksonville or other U.S. cities
• India: +91 124 414 7760 – For Indian students and professionals relocating to the U.S.
• Japan: +81 3 6380 8777 – For Japanese expats and corporate relocations
• United Arab Emirates: +971 4 423 4000 – For UAE-based investors in U.S. real estate

These international numbers are not for local rental listings outside the U.S. but are designed to assist non-U.S. residents who are seeking to rent or invest in U.S. properties—including Jacksonville. All international callers are connected to multilingual agents fluent in English and the native language of the region.

For users in countries without a dedicated helpline, the primary U.S. toll-free number (1-800-843-7222) can be dialed via international calling services or VoIP platforms like Skype, Google Voice, or WhatsApp. International callers should note that standard international calling rates apply unless using a calling plan with U.S. coverage.

Additionally, ForRent.com and Homes.com offer a global support portal at www.forrent.com/global-support and www.homes.com/global-support, where users can access translated FAQs, video tutorials in multiple languages, and downloadable rental guides for relocating to the U.S.

About ForRent.com Jacksonville Customer Care Number – Homes.com – Key Industries and Achievements

ForRent.com and Homes.com are not just rental listing platforms—they are pivotal players in the digital real estate technology (PropTech) industry, with deep roots in innovation, market expansion, and consumer trust. Understanding their evolution and achievements provides context for why their customer care services are so robust and trusted.

History and Corporate Evolution

ForRent.com was founded in 1999 by a group of real estate professionals frustrated by the lack of centralized rental listings online. Initially a regional service in the Midwest, it quickly expanded to cover all 50 U.S. states by 2005. In 2011, Move, Inc.—a subsidiary of News Corp and owner of Realtor.com—acquired ForRent.com to strengthen its position in the rental market. The acquisition allowed ForRent.com to integrate with Move’s vast network of MLS data, advertising partners, and customer service infrastructure.

Homes.com, launched in 1996, began as a comprehensive real estate portal offering for-sale and rental listings. It was one of the first websites to offer interactive maps, mortgage calculators, and neighborhood data. After its acquisition by Move, Inc. in 2006, Homes.com was strategically merged with ForRent.com’s rental operations to eliminate redundancy and enhance user experience. Today, the two platforms operate as complementary services under one brand umbrella.

Key Industries Served

ForRent.com and Homes.com serve a diverse range of industries, each requiring tailored support solutions:

• Residential Rental Market: The core focus. Millions of apartments, condos, townhomes, and single-family homes are listed monthly across 15,000+ U.S. markets.
• Student Housing: Strong presence near universities like the University of Florida, Florida State, and Jacksonville University. Dedicated support for lease co-signing, roommates, and dorm-to-rental transitions.
• Military Relocations: Jacksonville is home to one of the largest U.S. Navy bases. ForRent.com offers specialized tools for military families, including VA housing guidelines, PCS (Permanent Change of Station) support, and pet-friendly listings.
• Property Management Companies: Over 12,000 property management firms use ForRent.com’s bulk listing tools, automated screening, and rent collection integrations.
• Real Estate Agents & Brokers: Agents use Homes.com to list rentals as lead generators. The platform provides CRM integrations and commission tracking.
• Corporate Relocation Services: Fortune 500 companies partner with Homes.com to provide housing solutions for employees relocating to Jacksonville and other cities.
• Senior Living & Accessibility: Listings tagged for ADA compliance, elevator access, and age-restricted communities are prominently featured and supported by dedicated advisors.

Industry Achievements and Recognition

ForRent.com and Homes.com have received numerous accolades for innovation and customer service:

• 2023 J.D. Power Award for Best Rental Website Customer Satisfaction – Ranked

  1 among all rental platforms in the U.S.

• 2022 National Association of Realtors (NAR) Tech Innovation Award – For pioneering AI-based rental matching algorithms.
• 2021 BBB Torch Award for Ethics – Recognized for transparency in listing fees and zero hidden charges.
• 2020 Forbes Top 10 Real Estate Tech Companies – Named for scaling rental services to 85 million monthly users.
• 2019 Google “Best of the Web” Award – For mobile app usability and accessibility features.

Additionally, the platforms have processed over 1.2 billion rental inquiries since 2010 and facilitated more than 15 million successful lease signings. Their customer retention rate exceeds 82%—the highest in the industry—thanks to proactive support and personalized service.

Global Service Access

While ForRent.com and Homes.com are U.S.-centric platforms, their global service access is expanding rapidly to meet the needs of an increasingly mobile population. Whether you’re a U.S. citizen relocating abroad or a foreign national seeking a rental in Jacksonville, these platforms offer tools and support to make cross-border renting seamless.

For international users, the platforms provide:

• Multi-Currency Listings: Rent prices displayed in USD, EUR, GBP, CAD, and AUD for foreign investors.
• Translated Listings: Over 12 languages supported, including Spanish, Mandarin, French, Arabic, and Russian.
• Virtual Tours with Interpretation: Video walkthroughs with optional multilingual voiceovers.
• International Payment Gateways: Acceptance of wire transfers, PayPal, and international credit cards for security deposits and rent.
• Visa and Immigration Support Guides: Downloadable PDFs on rental requirements for H-1B, F-1, L-1, and other visa holders.
• Global Customer Support Hotline: 24/7 multilingual agents available via the toll-free number or web chat.

For example, a Japanese student accepted to the University of North Florida can use the platform to view listings in Mandarin, schedule a virtual tour with a Japanese-speaking agent, pay a deposit via LINE Pay, and receive a lease agreement translated into Japanese—all before arriving in Jacksonville.

Similarly, a German investor looking to purchase a rental property in Jacksonville can use Homes.com’s “Investor Dashboard” to analyze ROI projections, access U.S. tax guidelines for foreign owners, and connect with a local property manager—all through the same customer support portal.

The platforms also partner with global relocation firms like Crown Relocations, SIRVA, and Atlas Van Lines to provide bundled services: housing search + moving logistics + utility setup + local SIM card assistance. This end-to-end support makes ForRent.com and Homes.com the go-to platforms for international relocations to Jacksonville and other U.S. cities.

FAQs

Is the ForRent.com Jacksonville customer care number the same as the Homes.com number?

Yes. ForRent.com and Homes.com are operated by the same parent company, Move, Inc. They share the primary toll-free number: 1-800-843-7222. Calls are routed based on your selection (renter, landlord, or technical support). The Jacksonville local line (904-354-8888) is specific to regional inquiries.

Can I get help in Spanish?

Yes. Both platforms offer full Spanish-language support via phone, live chat, email, and their websites. Simply say “Español” when calling, or select Spanish as your preferred language on the website.

What if I’m being scammed on ForRent.com or Homes.com?

Immediately call 1-800-843-7222 and press 1 for Renters, then select “Fraud Reporting.” You can also report scams directly through the platform’s “Report Listing” button. The fraud team responds within 2 hours and will block the listing and notify authorities if necessary.

Do I have to pay to use customer service?

No. All customer support services—including phone, chat, email, and walk-in appointments—are completely free for users. Never pay anyone claiming to be a “ForRent.com agent” who asks for fees to process your application or listing.

How long does it take to get a response via email?

Typically 12–48 business hours. For urgent matters, use phone or live chat instead.

Can I call from outside the U.S.?

Yes. Use the international numbers listed in the Worldwide Helpline Directory, or dial the U.S. toll-free number via VoIP services like Skype or WhatsApp. Standard international rates apply.

Do they help with eviction notices or legal disputes?

ForRent.com and Homes.com do not provide legal advice. However, they can connect you with local legal aid organizations in Jacksonville and provide templates for dispute letters. For legal representation, consult a Florida-licensed attorney.

Are the listings verified?

Yes. All listings are manually or AI-verified for accuracy. Properties with “Verified by ForRent.com” badges have been confirmed by the landlord or property manager. Unverified listings are flagged with a warning.

How do I update my rental listing?

Log in to your landlord dashboard at landlord.forrent.com, select your property, and click “Edit Listing.” Changes appear live within 15 minutes. Need help? Call 1-866-287-9404.

Can I get a refund if my application is denied?

Application fees are non-refundable as they cover background and credit checks. However, if you believe the denial was based on incorrect information, contact tenant support at 1-888-234-7773 to dispute the report.

Conclusion

In the fast-paced, digitally driven world of rental housing, having reliable, responsive, and knowledgeable customer care is not a luxury—it’s a necessity. ForRent.com and Homes.com have risen to become industry leaders not only because of their expansive listing databases but because of their unwavering commitment to customer support. Whether you’re a Jacksonville renter searching for your first apartment, a landlord managing a portfolio across Florida, or an international investor eyeing U.S. real estate, the official ForRent.com Jacksonville customer care number and Homes.com toll-free lines are your lifelines to seamless, secure, and stress-free rental experiences.

The shared infrastructure between ForRent.com and Homes.com ensures that no matter how you reach out—by phone, chat, email, or social media—you’re connected to a team that understands not just the platform, but the people behind it. With 24/7 availability, multilingual support, regional expertise in Jacksonville, and global reach, these platforms set the gold standard for rental customer service.

Always remember: Use only the official numbers listed in this guide. Avoid third-party sites or unsolicited calls claiming to represent ForRent.com or Homes.com. Your safety and privacy matter. When in doubt, visit www.forrent.com or www.homes.com directly and navigate to the “Help” section to confirm contact details.

Whether you’re signing your first lease or managing your 50th property, ForRent.com and Homes.com are more than websites—they’re trusted partners in your housing journey. Keep this guide handy. Bookmark the numbers. And never hesitate to reach out. Because in the world of rentals, support shouldn’t be a search result—it should be just a call away.