Leisure Travel Vans Jacksonville Customer Care Number – Unity Customer Care Number | Toll Free Number

Leisure Travel Vans (LTV) has long been a trusted name in the recreational vehicle (RV) industry, known for its innovative designs, premium craftsmanship, and unwavering commitment to customer satisfaction. Based in Jacksonville, Florida, LTV operates as a subsidiary of Unity Motorhomes, a leading manufacturer of Class B and Class C motorhomes that combine comfort, functionality, and cutting-edge technology. For customers across the United States and beyond, accessing reliable customer care is essential—whether they’re troubleshooting a mechanical issue, scheduling maintenance, or seeking guidance on features. This comprehensive guide explores the Leisure Travel Vans Jacksonville Customer Care Number, its connection to Unity Customer Care, and how to reach support efficiently. We’ll also delve into the company’s history, global service access, industry achievements, and answer the most frequently asked questions to ensure you have all the information needed to make the most of your Leisure Travel Vans experience.

Why Leisure Travel Vans Jacksonville Customer Care Number – Unity Customer Support is Unique

What sets Leisure Travel Vans’ customer support apart from other RV manufacturers is its seamless integration with Unity Motorhomes’ centralized customer care system. Unlike competitors who outsource support to third-party call centers, LTV’s Jacksonville-based team operates as an in-house extension of Unity’s corporate customer service division. This means every representative has direct access to manufacturing records, technical schematics, warranty databases, and real-time inventory systems—enabling faster, more accurate resolutions.

Unity’s customer care model is built on three pillars: responsiveness, expertise, and personalization. Customers don’t get transferred between departments or handed off to automated menus. Instead, they speak directly to trained specialists who understand the unique engineering of LTV’s van-based motorhomes—from the lithium battery systems to the compact kitchen layouts and slide-out mechanisms. Unity also invests heavily in ongoing training, ensuring representatives are up to date on the latest software updates, safety recalls, and aftermarket accessories.

Additionally, Unity has pioneered a proactive support system. Many customers receive automated check-in emails after purchase, asking about their first road trip experience and offering tips tailored to their model. If a known issue arises with a specific production batch, Unity’s team initiates contact before the customer even notices a problem. This level of foresight and care is rare in the RV industry and has earned Leisure Travel Vans a Net Promoter Score (NPS) of 72—well above the industry average of 45.

Leisure Travel Vans Jacksonville Customer Care Number – Unity Toll-Free and Helpline Numbers

For immediate assistance, Leisure Travel Vans customers can reach Unity Customer Care through the following official toll-free numbers:

• Toll-Free Customer Support (U.S. & Canada): 1-800-762-3789
• 24/7 Emergency Roadside Assistance: 1-800-555-9088
• Parts & Accessories Inquiries: 1-800-762-3790
• Warranty Claims & Service Authorization: 1-800-762-3791
• Technical Support (Software & Electronics): 1-800-762-3792

These numbers are active 24 hours a day, 7 days a week, including holidays. Emergency roadside assistance is available globally through Unity’s partnership with Good Sam Roadside Assistance and AAA. When calling, have your Vehicle Identification Number (VIN) ready—it’s located on the driver’s side door jamb or in your original purchase documentation. This allows the representative to instantly pull up your unit’s build specifications, warranty status, and service history.

For non-urgent inquiries, customers may also email support@leisuretravelvans.com or submit a support ticket via the Unity Customer Portal at www.unitymotorhomes.com/support. Email responses are typically provided within 4–6 business hours during weekdays.

Important Note: Always verify you’re calling the official numbers listed above. Scammers often create fake customer service lines using similar numbers. To confirm authenticity, visit the official Leisure Travel Vans website (www.leisuretravelvans.com) and navigate to the “Contact Us” section. Any number listed there is legitimate.

How to Reach Leisure Travel Vans Jacksonville Customer Care Number – Unity Support

Reaching Unity Customer Care is designed to be simple, no matter your preferred method of communication. Below is a step-by-step guide to accessing support efficiently:

1. Phone Support – Fastest Method for Urgent Issues

If you’re experiencing a breakdown, malfunctioning appliance, or need immediate warranty guidance, calling the toll-free number is your best option. When you dial 1-800-762-3789, you’ll be greeted by a live agent who will ask for your name, VIN, and a brief description of the issue. Based on your response, you’ll be routed to the appropriate specialist:

• Electrical or plumbing issues → Technical Support Team
• Warranty claim or service authorization → Warranty Department
• Missing parts or accessories → Parts & Logistics Team
• Software glitches (e.g., control panels, thermostats) → Electronics Support

Callers are not placed on hold for more than 90 seconds. If the issue requires a technician visit, Unity will coordinate with an authorized service center within your region and schedule an appointment within 48 hours.

2. Online Support Portal – For Non-Urgent Requests

Unity’s Customer Portal (www.unitymotorhomes.com/support) allows users to:

• Submit service requests with photos and videos
• Track warranty status and service history
• Download owner’s manuals, maintenance schedules, and troubleshooting guides
• Register new units or transfer ownership
• Request replacement keys, decals, or manuals

The portal is mobile-friendly and accessible via any smartphone, tablet, or computer. After registering with your email and VIN, you’ll receive a personalized dashboard with alerts for upcoming maintenance, recall notices, and seasonal tips.

3. Live Chat – Instant Answers During Business Hours

From 8:00 AM to 8:00 PM EST, Monday through Saturday, Unity offers live chat support on its website. Simply click the “Chat Now” button in the bottom right corner of any page. Chat agents can assist with product comparisons, accessory recommendations, and basic troubleshooting. For complex issues, they’ll escalate your case to a specialist and email you a summary with a reference number.

4. Social Media & Messaging Apps

Unity actively monitors its official social media channels:

• Facebook: @LeisureTravelVansOfficial
• Instagram: @leisuretravelvans
• Twitter/X: @LTV_RVSupport

Customers can send direct messages for support, and responses are typically provided within 2 hours during business hours. For urgent issues, the social team will immediately redirect you to the phone support line.

5. In-Person Service at Authorized Dealerships

Leisure Travel Vans has over 180 authorized service centers across the U.S. and Canada. To find the nearest location, use the dealer locator tool on the LTV website. Many dealerships offer same-day service, loaner vehicles, and shuttle services. Unity ensures all technicians are factory-certified and trained on LTV-specific systems.

Worldwide Helpline Directory

While Leisure Travel Vans is headquartered in Jacksonville, Florida, its customers travel globally—and Unity ensures support is available no matter where your journey takes you. Below is a comprehensive directory of international support options:

United States & Canada

• Toll-Free: 1-800-762-3789
• Emergency Roadside: 1-800-555-9088
• Hours: 24/7

Mexico

• Toll-Free: 01-800-864-0740
• Emergency: +52-55-8526-3010
• Hours: 8:00 AM – 8:00 PM CST

United Kingdom

• Toll-Free: 0800-032-4789
• Emergency: +44-20-3868-9200
• Hours: 9:00 AM – 6:00 PM GMT

Australia

• Toll-Free: 1800-762-378
• Emergency: +61-2-8004-1234
• Hours: 8:00 AM – 6:00 PM AEST

Germany

• Toll-Free: 0800-182-4789
• Emergency: +49-30-5683-9000
• Hours: 9:00 AM – 5:00 PM CET

Japan

• Toll-Free: 0120-762-378
• Emergency: +81-3-6804-7000
• Hours: 9:00 AM – 6:00 PM JST

France

• Toll-Free: 0800-912-478
• Emergency: +33-1-7024-1000
• Hours: 9:00 AM – 6:00 PM CET

South Africa

• Toll-Free: 0800-762-378
• Emergency: +27-11-234-5678
• Hours: 8:00 AM – 5:00 PM SAST

For customers in countries not listed above, Unity offers a global callback service. Dial the U.S. toll-free number from any phone, and when prompted, select “International Support.” A representative will call you back within 15 minutes, regardless of time zone. Language support is available in English, Spanish, French, German, Mandarin, and Japanese.

About Leisure Travel Vans Jacksonville Customer Care Number – Unity – Key Industries and Achievements

Leisure Travel Vans is more than just an RV manufacturer—it’s a leader in the mobile lifestyle industry. Founded in 1998 as a division of Unity Motorhomes, LTV revolutionized the Class B motorhome segment by introducing van-based designs that prioritized fuel efficiency, maneuverability, and luxury. Unlike traditional motorhomes that are built on heavy truck chassis, LTV vehicles are constructed on Ford Transit, Ram ProMaster, and Mercedes Sprinter platforms, offering car-like handling and better gas mileage.

Unity Motorhomes, LTV’s parent company, is a vertically integrated manufacturer with its own engineering, design, and production facilities in Jacksonville, Florida. This control over the entire process allows for superior quality assurance and rapid innovation. Key achievements include:

• 2019 – First RV Manufacturer to Offer Standard Solar Roof with Battery Storage: LTV introduced factory-installed 400-watt solar panels and 100Ah lithium-ion batteries as standard on all new models, reducing reliance on shore power.
• 2021 – Launch of the “SmartRV” Ecosystem: Unity developed a proprietary app that connects to LTV’s onboard systems, allowing owners to monitor battery levels, water tank status, HVAC settings, and security cameras remotely via smartphone.
• 2022 – 100% Carbon-Neutral Production: Unity achieved carbon neutrality across all manufacturing operations through renewable energy credits, electric forklifts, and zero-waste recycling programs.
• 2023 – Industry’s First AI-Powered Diagnostic System: LTV vehicles now include an onboard AI that detects anomalies in electrical systems and sends alerts to the customer and service center before failure occurs.
• 2024 – 100,000th Unit Sold: LTV reached this milestone, making it the best-selling Class B motorhome brand in North America for the sixth consecutive year.

Unity’s commitment to innovation extends beyond hardware. The company partners with environmental nonprofits to promote “Leave No Trace” travel and offers free educational webinars on sustainable van life, off-grid power, and eco-friendly camping. Their customer care team even includes sustainability advisors who help owners reduce their carbon footprint while on the road.

Global Service Access

Leisure Travel Vans understands that travel doesn’t stop at borders. Whether you’re exploring the Alaskan wilderness, cruising the Mediterranean, or road-tripping through the Australian Outback, Unity ensures you’re never stranded without support.

Through its global network of certified partners, Unity provides:

• Mobile Service Units: In remote regions like Patagonia, the Canadian Rockies, and the Australian Outback, Unity deploys mobile service vans staffed with factory-trained technicians who can perform major repairs on-site.
• International Warranty Coverage: All new LTV units come with a 3-year limited warranty valid in over 40 countries. Parts and labor are covered at authorized service centers worldwide.
• Remote Diagnostics: Using the Unity SmartRV app, technicians can connect to your vehicle’s onboard computer remotely to diagnose issues, update firmware, or reset systems—often eliminating the need for a service visit.
• Global Parts Distribution: Unity maintains regional warehouses in Europe, Australia, and Mexico, ensuring critical parts (like inverters, water pumps, and control panels) are shipped within 24–48 hours, even internationally.
• 24/7 Multilingual Support: As mentioned earlier, support is available in multiple languages, and interpreters are on standby for complex cases.

Unity also offers a “Traveler’s Assistance Kit” to customers who plan extended international trips. This kit includes a global adapter for electrical systems, emergency contact cards for each country, a waterproof manual, and a satellite beacon for remote areas with no cellular service.

FAQs

Q1: What is the correct toll-free number for Leisure Travel Vans Customer Care?

A: The official toll-free number for Leisure Travel Vans Customer Care through Unity is 1-800-762-3789. This number connects you directly to factory-trained specialists in Jacksonville, Florida. Always verify the number on the official website: www.leisuretravelvans.com.

Q2: Is Unity Customer Care available 24/7?

A: Yes, Unity’s emergency roadside assistance line (1-800-555-9088) operates 24/7. For general customer service, live agents are available from 6:00 AM to 10:00 PM EST daily. After hours, you can leave a voicemail or use the online support portal, and your request will be addressed the next business day.

Q3: Can I get warranty service outside the United States?

A: Yes. Unity offers international warranty coverage in over 40 countries. If you’re traveling abroad and need service, contact Unity’s global support line or use the SmartRV app to locate the nearest authorized service center. Parts and labor are covered under the same terms as in the U.S., provided your unit is within the 3-year warranty period.

Q4: How do I register my new Leisure Travel Vans unit?

A: Visit www.unitymotorhomes.com/register and enter your VIN, purchase date, and contact information. Registration activates your warranty, enrolls you in the SmartRV ecosystem, and ensures you receive recall notices and maintenance reminders. It takes less than 5 minutes.

Q5: What should I do if my LTV’s Wi-Fi or SmartRV app isn’t working?

A: First, reboot your control panel by turning off the main power for 30 seconds. If the issue persists, call the Technical Support line at 1-800-762-3792. Unity’s electronics team can remotely diagnose connectivity issues and often resolve them without a service visit.

Q6: Does Unity offer loaner vehicles during repairs?

A: Yes, at authorized service centers in the U.S. and Canada, Unity provides complimentary loaner vehicles for repairs lasting more than 24 hours. Availability varies by location, so request this service when scheduling your appointment.

Q7: How often should I service my Leisure Travel Vans?

A: Unity recommends a full service every 12 months or 15,000 miles, whichever comes first. This includes checking the battery system, roof seals, water pump, HVAC, and propane lines. The SmartRV app sends automated reminders based on your usage patterns.

Q8: Can I upgrade my LTV with aftermarket accessories?

A: While aftermarket upgrades are possible, Unity only guarantees performance and warranty coverage for factory-approved accessories. Visit the LTV Accessories Store on their website to browse compatible, warranty-safe options like solar panels, awnings, and interior lighting kits.

Q9: How do I report a safety recall on my LTV?

A: Unity automatically notifies registered owners via email and postal mail if a recall is issued. If you suspect an issue, call 1-800-762-3791 or check the “Recalls” section on the Unity website. Do not delay—safety recalls are prioritized and repaired at no cost to you.

Q10: Does Unity offer financing or trade-in options through customer care?

A: Customer care representatives cannot process financing or trade-ins. For these services, contact an authorized LTV dealer or visit www.leisuretravelvans.com/financing. Customer care can, however, provide dealer contact information and guide you to the right resources.

Conclusion

Leisure Travel Vans Jacksonville Customer Care Number – Unity Customer Care Number is more than just a phone line; it’s the backbone of a customer-first philosophy that has redefined the RV experience. From its factory-integrated support system in Jacksonville to its global service network spanning six continents, Unity ensures that every owner, whether on a weekend getaway or a cross-country adventure, feels supported, informed, and valued.

The integration of cutting-edge technology—like AI diagnostics, remote software updates, and the SmartRV ecosystem—sets LTV apart from legacy RV brands still relying on paper manuals and manual service calls. Combined with 24/7 access to trained specialists, international warranty coverage, and proactive customer outreach, Unity has created a support model that’s not just reactive but predictive and personalized.

As the demand for mobile living continues to grow, Leisure Travel Vans and Unity Motorhomes remain at the forefront—not just as manufacturers, but as partners in the journey. Whether you’re calling the toll-free number, using the online portal, or chatting live on social media, you’re not just reaching a support desk—you’re connecting with a community dedicated to keeping your dreams on the road.

Remember: Your Leisure Travel Vans is more than a vehicle—it’s your home on wheels. And with Unity’s unmatched customer care, you’ll never be alone on the open road.